GemGfx Animation Studios Privacy Policy

Last Updated: June 11, 2025

This Privacy Policy describes how GemGFX Animation Studios collects, uses, stores, shares, and protects the personal information of users (“you” or “your”) who visit and interact with the Jumbie website, located at www.ttjumbie.com (the “Website”).

We are committed to protecting your privacy and handling your data in an open and transparent manner. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Who We Are

  • Company Name: GemGFX Animation Studios
  • Website: www.ttjumbie.com, ww.gemgfx.com
  • Contact Email: info@gemgfx.com

2. Information We Collect

We collect various types of information from and about users of our Website, including:

A. Personal Data You Provide Directly:

This is information you voluntarily provide to us when you interact with the Website, such as when you:

  • Sign up for our newsletter.
  • Contact us through forms (e.g., “Contact Us” form).
  • Participate in surveys, contests, or promotions.
  • Make a donation or purchase merchandise.
  • Create an account.

This data may include:

  • Contact Information: Name, email address, postal address, phone number.
  • Account Information: Username, password (encrypted).
  • Communications: Any correspondence you send to us.
  • Demographic Information: e.g., age range, country, gender.

B. Usage Data (Automatically Collected Information):

When you access and use the Website, we may automatically collect certain information about your device, browsing actions, and patterns. This information is primarily used for analytics, to improve the Website, and to ensure its security.

  • IP Address: Your Internet Protocol address.
  • Device Information: Type of device, operating system, and unique device identifiers.
  • Browser Information: Browser type and version.
  • Usage Details: Pages viewed, time spent on pages, date and time of access, referral URLs, clickstream data.
  • Location Data: (If applicable and with consent) Geographic location inferred from IP address or obtained from mobile device settings.
  • Cookie Data: Information collected via cookies and similar tracking technologies (see our Cookie Policy below).

3. How We Collect Your Information

We collect information through various methods:

  • Direct Interactions: When you fill out forms, subscribe to newsletters, or communicate with us directly.
  • Automated Technologies or Interactions: As you navigate through our Website, we may use cookies, server logs, and other similar technologies to collect Usage Data.
  • Third Parties or Publicly Available Sources: We may receive information about you from third parties, such as analytics providers (e.g., Google Analytics), payment processing services (e.g., PayPal, Stripe), or social media platforms, but only if you have consented to such sharing or if the data is publicly available.

4. How We Use Your Information (Purposes of Processing)

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Website: To ensure the proper functioning and security of the Website.
  • To Improve Your Experience: To personalise your experience, provide content tailored to your interests, and enhance the usability of the Website.
  • To Send Communications: To send you newsletters, updates, marketing materials, and other information related to Jumbie (only if you have subscribed or consented).
  • To Process Transactions: (If applicable) To process donations, crowdfunding contributions, or merchandise purchases.
  • To Analyze Website Usage: To understand how users interact with our Website, identify trends, and improve our content and services.
  • To Respond to Your Inquiries: To respond to your questions, comments, or requests submitted via contact forms or email.
  • For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, or fraudulent activities.
  • To Comply with Legal Obligations: To meet any applicable laws, regulations, legal processes, or governmental requests.

5. Legal Basis for Processing (Crucial for GDPR/EU Users)

For users in the European Union (EU) and European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Consent: Where you have given us clear consent for us to process your personal data for a specific purpose (e.g., subscribing to a newsletter).
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you (e.g., processing a donation or purchase).
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation, we are subject to.
  • Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests (e.g., for website security, analytics to improve our services, marketing activities). We will always balance our legitimate interests against your rights and freedoms.

6. Sharing Your Information

We may share your personal information with the following categories of third parties for the purposes described in this Privacy Policy:

  • Service Providers: Third-party vendors who perform services on our behalf, such as:
  • Website hosting and maintenance providers.
  • Analytics providers (e.g., Google Analytics).
  • Email marketing services (e.g., Mailchimp, Constant Contact).
  • Payment processors (e.g., PayPal, Stripe, if applicable for crowdfunding/merch).
  • These service providers are obligated to protect your data and are only authorized to use it as necessary to provide services to us.
  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose your information to protect our rights, privacy, safety, or property, and that of our users or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

7. Your Data Protection Rights

Depending on your location and applicable data protection laws (e.g., GDPR, CCPA), you may have the following rights regarding your personal data:

  • Right to Access: The right to request copies of your personal data.
  • Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (“Right to be Forgotten”): The right to request that we erase your personal data under certain conditions.
  • Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
  • Right to Object to Processing: The right to object to our processing of your personal data under certain conditions.
  • Right to Data Portability: The right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
  • Right to Withdraw Consent: Where you have provided consent for us to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
  • Right to Lodge a Complaint: If you are an EU/EEA resident, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes data protection laws.

To exercise any of these rights, please contact us at info@gemgfx.com for Privacy Inquiries. We will respond to your request within 30 days (or as required by law).

8. Data Security

We implement reasonable technical and organisational measures designed to protect your personal data from accidental loss, unauthorised access, use, alteration, and disclosure. These measures include [e.g., encryption, firewalls, secure server hosting, regular security audits]. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

10. International Data Transfers (If Applicable)

If we transfer your personal data outside of your country of residence (e.g., to servers in the USA, where many hosting providers are located), we will ensure that adequate safeguards are in place to protect your data, such as [e.g., reliance on standard contractual clauses, ensuring the recipient country has adequate data protection laws].

11. Children’s Privacy

Our Website is not intended for individuals under the age of [e.g., 13 or 16, depending on your target audience and legal requirements]. We do not knowingly collect personally identifiable information from children without verifiable parental consent. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.

12. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website after any modifications to this Privacy Policy will constitute your acknowledgement of the modifications and your consent to abide by and be bound by the modified Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:

  • By email: info@gemgfx.com